From Learning to Execution: How Frontline L&D Can Align with Operations and Drive Results

For frontline L&D teams, the pressure is growing to show measurable business value. Course completions, content volume, and training activity are no longer enough. The real challenge is helping frontline employees perform with confidence, adapt to change, and execute consistently where work happens.
In this session, leaders from Extra Space Storage, Lowe’s and Lunds & Byerlys will share how they are moving beyond traditional training models and getting closer to operations to drive real outcomes. You’ll learn how they shifted from reactive course creation to skill development and reinforcement, used data to build trust with operations leaders, and made learning more relevant for deskless employees in the flow of work.
Attendees will leave with practical ideas for aligning learning to operational priorities, using data to tell a stronger business story, and positioning L&D as a strategic partner that improves frontline performance and business results.