How to Make Soft Skills Visible, Trainable, and Measurable
Sunday, May 17, 2026 1:30 PM to 2:30 PM · 1 hr. (America/Los_Angeles)
Room 301A, Level Two
Solution Session (Provider-Led Education)
Vendor Solutions
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Talent development teams have been asked to solve performance problems with content, completions, and surveys. But when a challenge arrives in a real workplace conversation, whether it is a manager's coaching conversation, a sales interaction, or a high-stakes discussion, many still struggle to apply what they know. This session explores why now is the time for organizations to rethink “soft skills” as observable workplace behaviors, taking advantage of the latest AI learning tech advancements to make skills like communication and judgment far more visible and measurable.
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Learning Objective 1:
Identify why traditional learning metrics such as completion rates and knowledge checks often fail to show true readiness for workplace performance.
Learning Objective 2:
Understand how widely accessible AI learning technology can help make sales and management skills more observable, repeatable, and trainable.
Learning Objective 3:
Learn how to design learning experiences that provide stronger evidence of learner readiness, progress, and real-world skills.
Session Format
In-Person
Schedule-At-A-Glance
Solution Sessions
Specialty
AI
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