Scaling Sweet Success: How Learning Fuels Dairy Queen's Rapid Growth Strategy
Monday, May 18, 2026 1:00 PM to 2:00 PM · 1 hr. (America/Los_Angeles)
Room 301A, Level Two
Solution Session (Provider-Led Education)
Vendor Solutions
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Dairy Queen is on an ambitious journey to reach $10 billion in system-wide sales by 2030—and learning is at the center of making that vision a reality. With over 400 new locations opened last year, rapid international expansion, evolving restaurant formats ranging from Grill & Chill development and remodels to digital ordering, delivery, loyalty and menu innovation, maintaining consistency, efficiency, and strong performance across a 99% franchised system is no small feat.
In this session, Angie Ballinger, VP of Training and Curriculum at Dairy Queen, shares how her team is repositioning learning as a strategic driver of business growth. In partnership with Schoox, Dairy Queen is moving beyond traditional training models to build impact-driven, insights-led learning strategies that directly support operational excellence, franchisee success, and scalable expansion.
In this session, Angie Ballinger, VP of Training and Curriculum at Dairy Queen, shares how her team is repositioning learning as a strategic driver of business growth. In partnership with Schoox, Dairy Queen is moving beyond traditional training models to build impact-driven, insights-led learning strategies that directly support operational excellence, franchisee success, and scalable expansion.
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Learning Objective 1:
How leading organizations are mapping critical skills to business outcomes, creating targeted learning plans that align with growth initiatives, and enabling franchisees and frontline teams to deliver consistent brand experiences at scale.
Learning Objective 2:
How learning leaders can connect development efforts to measurable business impact—fueling performance in even the fastest-growing environments.
Session Format
In-Person
Schedule-At-A-Glance
Solution Sessions
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