Bridging the Operations—Talent Gap through Measurable Skills

Bridging the Operations—Talent Gap through Measurable Skills

Sunday, May 17, 2026 3:00 PM to 4:00 PM · 1 hr. (America/Los_Angeles)
Room 304B, Level Two
Solution Session (Provider-Led Education)
Vendor Solutions

Information

As AI redefines performance benchmarks, talent development's role is shifting from content delivery to strategic orchestration. To lead this transformation, organizations must move beyond theoretical frameworks and partner directly with operations to identify the high-impact, uniquely human skills that drive bottom-line results.

In this session, we'll explore how to build social capital with technical teams by aligning skill development with operational reality. You will learn how to build visible, data-driven skill frameworks that provide clarity to the workforce and measurable confidence to leadership. Participants will leave with a Human vs. AI Skills Matrix, a blueprint for establishing a high-trust, skills-based partnership program aligned with operations.
Learning Objective 1:
Build Cross-Functional Social Capital — learners will be able to align skill development initiatives with operational reality to establish credibility and trusted partnerships with technical teams.
Learning Objective 2:
Design Visible, Data-Driven Skill Frameworks — learners will be able to construct skill frameworks that communicate workforce clarity and demonstrate measurable outcomes to leadership.
Learning Objective 3:
Apply a Human vs. AI Skills Matrix — learners will be able to use a structured blueprint to identify uniquely human, high-impact skills and build a skills-based partnership program aligned with operations.
Session Format
In-Person
Schedule-At-A-Glance
Solution Sessions
Specialty
AI
Translation Available
AI Translation & Summary